QuickBooks Online Webinar I – Chart of Accounts and the Item List
Duration: 3 Hours
Level: Beginner
Format: Live Human Online Webinar with Guided Labs
Environment Used: Intuit QuickBooks Online Test Drive (Accountant View)
Webinar Schedule (3 Hours)
Session 1: Chart of Accounts Foundations
Purpose of the Chart of Accounts
Account types and detail types
How QuickBooks Online uses accounts behind the scenes
Common Chart of Accounts mistakes
Lab 1:
Navigate the Chart of Accounts
Review account types and balances
Identify how transactions post to accounts
Trace balances back to source transactions
Session 2: Understanding the Item List
Why QuickBooks uses items instead of direct account posting
Types of items (products, services, non-inventory)
How items link to income, expense, and asset accounts
Items vs accounts: roles and responsibilities
Lab 2:
Review existing items in the Items List
Identify linked accounts for each item
Compare item posting vs category posting
Observe how items affect reports
Session 3: Chart of Accounts + Items Working Together
How items protect accounting accuracy
Impact on Profit & Loss and Balance Sheet
Designing a clean, scalable setup
Preparing for real transaction workflows
Lab 3:
Create sample items linked to correct accounts
Use items on transactions
Review resulting financial reports
Validate posting accuracy
Webinar Description
QuickBooks Online Webinar I is a hands-on, instructor-led session focused on the two most important structural components in QuickBooks Online: the Chart of Accounts and the Item List. Together, these elements determine how every transaction is recorded and reported.
This webinar goes beyond surface-level explanations and into cause-and-effect accounting logic. Participants learn not just where to click, but why QuickBooks behaves the way it does—and how proper setup prevents reporting issues later.
All demonstrations and labs are completed using the QuickBooks Online Test Drive account in Accountant View, ensuring a consistent, real-world learning environment with no risk to live data.
By the end of the webinar, attendees will understand how to design and evaluate a QuickBooks Online file that produces reliable financial reports.
Lab & Exercise Structure
Each lab is:
Instructor-guided with live explanation
Hands-on and scenario-based
Focused on real bookkeeping decisions
Performed in the QuickBooks Online Test Drive (Accountant View)
Lab scenarios mirror real business workflows and common setup mistakes.
Who This Webinar Is For
Attendees of QuickBooks Online Events I and II
New QuickBooks Online users
Business owners setting up QuickBooks
Bookkeepers seeking stronger fundamentals
What You’ll Gain
Deep understanding of the Chart of Accounts
Clear insight into how items drive accounting
Ability to diagnose posting and reporting issues
Confidence setting up QuickBooks correctly from the start
Other QuickBooks Online Webinars
This webinar begins the hands-on QuickBooks Online series.
Additional QuickBooks Online webinars expand on this foundation by covering:
Customers, invoices, and payments
Vendors, expenses, and bills
Banking, reconciliation, and cleanup
End-to-end financial reporting
QuickBooks Online Webinar I ensures the foundation is right—so everything built on top of it works the way it should.